Add-ons
Available add-ons, their functionality, and per-tier pricing.
Add-ons extend the functionality of your Cores or your account subscription. They’re optional and can be added or removed at any time.
Core Add-ons
Core add-ons are attached per Core and billed monthly based on how many Cores have the add-on active. Pricing varies by tier.
| Add-on | Description | Enterprise / Core | Consultant / Core | Pay-As-You-Go / Core |
|---|---|---|---|---|
| Monitoring | Core health monitoring and alerting | $8.00 | $10.00 | $15.00 |
| Backup | Automated Core backup | $10.00 | $15.00 | $15.00 |
| Customer Service | End-user customer service support for Core users | $15.00 | $20.00 | $22.00 |
| Technical Support | Technical support access | Included | Included | Included |
Subscription Add-ons
Subscription add-ons are billed at a flat rate per month across your entire account, regardless of Core count.
| Add-on | Description | Price / Month | Availability |
|---|---|---|---|
| Go-to-Market Support | Flat-fee marketing and go-to-market support from the Federated team | $2,500.00 | Enterprise only |
Managing Add-ons
Core add-ons can be added or removed from individual Cores on the Cores page. Subscription add-ons are managed from the Billing page. Only Owners and Admins can change add-ons.
When you add an add-on mid-cycle, the charge for the remaining days in the billing period is prorated and billed immediately. When you remove an add-on, it’s canceled at the end of the current billing cycle.